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ROBUST PROCESS PERFORMANCE for EXCELLENCE

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Process capabilities are continuously scrutinized to enable enterprises to achieve strategic outcomes that ultimately impact on growth and sustained performance. Competent managers recognize the critical function to seek breakthroughs in process performance. Breakthroughs are worth the effort when the right processes are identified. To reach such a decision, managers and the teams that they lead are nimble and discerning to select, prioritize and transform processes that produce the results that address the urgent and critical gaps in business performance.

A successful intervention to improve the right business processes demand that managers and change teams use effective methods that are incisive and objective. Leveraging on experience and available expertise, the methods deliver solutions that are sustainable and overcome resistance to change. The prudent efforts to Identify, Analyse and Measure the right processes open up opportunities to introduce the best forms of information and communication technologies to deploy.

Zenith’s comprehensive 2-day program is designed to provide you with solid knowledge and successful strategies to effectively identify, analyze and measure your business process improvement strategy and develop a strategic roadmap for your improvement plans. You will discover how to utilize root cause analysis, validation and strategic templates throughout your business improvement processes to effectively track, measure and analyze your process performance capabilities and constraints within your organization's processes. Furthermore, you will learn to align your process improvement strategies with your company growth strategies and build a powerful business case to influence and secure stakeholders buy-in for successful implementation of your proposed business improvement processes.

Packed with real-life case studies and interactive discussion sessions, you will leave this program with comprehensive and in-depth knowledge on effective business process management and master the ability to identify and strategize to sustain process improvement gains and induce high business performance continuity.

KEY BENEFITS OF THE WORKSHOP:
- Track, measure and analyze your process performance capabilities effectively
- Learn to align your process improvement strategies with your company growth strategies
- Secure stakeholders buy-in for successful implementation of your proposed business improvement processes.
- Sharpen root cause analysis abilities to enable effective use of information technology in process design concepts
- Take away ready to use templates for decision making and analysis
- Take away a ‘ready to test’ process improvement opportunity (for those who use a company specific process during the workshop)
- Learn to develop a strategic roadmap for your improvement plans.